I had a vm for cucm7.1(3) that I’d had off for a while – and I needed to fire it up again for some lab testing. Of course, my usual set of passwords didnt work to get into the thing. So, at the console of the vm, I did the following:
1. Login at the console using username: pwrecovery password: pwreset.
2. Edit the vm’s settings to ensure no cdrom images or physical cdroms are connected.
3. Follow the prompts, and re-enable the call manager iso image in the cdrom drive when prompted to ‘insert the cdrom’. Its basically asking for the call manager install media.
This resets the user admin account to ‘admin’ with a new password you specify.
you a helped me out jeeeeez, i almost gave up on my lap, thanks again
Re-item 3 – Doesn’t have to be the CUCM installation media. Its asking for any valid CD-ROM or DVD to be inserted just to confirm that you have physical access to the server
Thanks man it saves me a lot of time in my lab..